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FIREBIRD AGENTS
  • About us
  • Agent value
  • Educational material
  • Browse tours
  • Sign up

1. How do I get started?

That’s an easy process. Register online here or call our dedicated Agent line to speak with our dedicated Agent specialist: 800-884-1721

2. Do you pay commission?

Yes! We provide NET rates or Commissionable rates on all of our programs. Commission of 10% is provided for all products presented on our website, including small group and private tours. Commission of 15% is provided for a Firebird Platinum product line.

3. If the client is already working with your company, can I be added to the booking?

In circumstances when your client is already actively working with a Firebird Specialist directly, you can take over the booking and service reservation directly from your side.

​4. When do you pay commission?

​Commission payments are paid to agencies within 30 days from the last day of a booked trip. Payments are made by check or bank wire. Please note, filled out the W-9 form is required in order to make commission payments.

5. How do I proceed with booking through you?

Deposit is required at the reservation in the amount of 500 USD per traveler, or 20 percent of the total tour price, whichever is greater. Deposit is nonrefundable. We also offer upfront commission with deposit of 50% for our Northern Lights winter tours and 30% for other destinations. The final amount is paid 90 days prior to your arrival.

6. What about White Label?

We do require agents to provide clients with an actual itinerary prepared by us to ensure that clients understand services that are being provided. We understand that agencies sometimes prefer to use their own contact details and logos and allow functionality in the itineraries to add your own logo, name, address, and contact information.

7. Do I enter any loyal programs for bringing more clients?

​Absolutely. Base commission percentage will be increased by 1% for every 5 separate bookings made with Firebird Tours. FAM trip is provided for every 10 separate bookings made by the agency with Firebird Tours.

8. What makes Firebird Tours trips unique?

​We handcraft trips of a lifetime for our guests and your clients. With us you either travel private or with a small group (No large groups or buses). All our departures are guaranteed. We will not tell you that your trip was canceled because not enough people signed up.

​We work with actual local suppliers, not through intermediaries, so we get access to best inventory at best. We have a team of dedicated tour specialists to help you plan your journey and to support you during your journey.

9. Where does Firebird Tours operate trips?

Experts in all Europe, Russia, Mongolia and Morocco. 
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10. I’ve never heard of you and I’ve been in the business for many years.

​Yes, we have been in business for +11 years with many bookings from our lovely agents and travelers. With our increase in agent bookings we have decided to create a separate line of communication for our you.

​ If you would like to hear from one of our dedicated agents we will be happy to pass you a reference. You can think of Firebird Tours as your Multi-Destination DMC for Europe. We offer various small group tours and custom private tours across Europe.

11. How to work with Triptile tour builder.

This tour builder allows you to create day-by-day itineraries or day tours for your clients. Simply select your dates and destinations, and share with your travelers. Once clients are satisfied with the program, contact our specialists. Our team will arrange all the bookings and reservations. 

We provide NET rates or Commissionable rates on all of our programs. Commission of 10% is provided for all products presented on our website or created by Triptile tour builder. Commission of 15% is provided for a Firebird Platinum product line.

​Deposit is required at the reservation in the amount of 500 USD per traveler, or 20 percent of the total tour price, whichever is greater. Deposit is nonrefundable. We also offer upfront commission with deposit of 50% for our Northern Lights winter tours and 30% for other destinations. The final amount is paid 90 days prior to your arrival.

Hours

M-F: 9am - 6pm (EDT)

Phone

US: (800) 884-1721
AU: 07 3177 7444

Email

[email protected]
  • About us
  • Agent value
  • Educational material
  • Browse tours
  • Sign up